Boomerang Help Center
Boomerang is Moving to Max!
- What is happening to Boomerang?
- Which Boomerang shows will be on Max?
- What will happen to my Boomerang Subscription?
- When does my Boomerang subscription end?
- I have a Boomerang subscription and a Max subscription, what does that mean for me?
- Will the Boomerang network / TV channel still exist?
General
- What is COPPA, and is Boomerang COPPA compliant?
- What is Boomerang?
- Which devices or platforms does Boomerang support?
- What’s included in Boomerang?
- I know I cancelled my subscription during my free trial, but my credit card was charged. What do I do?
- Is Boomerang kid-friendly?
Account
- How do I update my credit card information?
- I forgot my password, what should I do?
- How do I change the email address I use to login?
- Videos are not playing for me. What should I do?
- How do I update my Boomerang app on my mobile device?
- I already have a subscription, but my device doesn’t recognize me. How do I sign in?
Cancellation
Amazon Channels, Fire Tablet, and FireTV
Roku
Apple/iOS
- I'm having trouble accepting the updated terms of use on my Apple TV, what can I do?
- How can I download videos on my iPhone or iPad?
- Why am I getting a video error while AirPlaying to my Apple TV?
- Is Boomerang available on Apple TV?
- Do you have an iOS app?
- How do I change my subscription payment method?
Android/Google Play
- How can I download videos from my Android Phone or Tablet?
- I cancelled my subscription within the free trial period but I'm still seeing a charge issued by Google, why is that?
- After clicking Subscribe, I can't see the sign-in link anywhere, how do I login?
- I can't Chromecast from my Android device, what can I do to fix this?
- While watching on my Android device videos won't play, what can I do?
- While watching on my Android device, I can't hear any audio, what can I do?
Video Downloads
- How do I download videos?
- How can I access videos that I've downloaded?
- Why can’t I download an episode or movie?
- How many times can I download the same episode or movie?
- How do I disable, or enable, the video download feature?
- How many times can I watch a downloaded video?