Boomerang Help Center
General
- What is Boomerang?
- How do I renew my Boomerang subscription after it's expired?
- Which devices or platforms does Boomerang support?
- What’s included in the free trial and subscription plans?
- What shows are available on the Boomerang streaming service?
- What is COPPA, and is Boomerang COPPA compliant?
Account
- Videos are not playing for me. What should I do?
- I have a promo code for Boomerang, how do I redeem it?
- How do I sign-up for Boomerang?
- I created an account, so why can’t I watch videos?
- I need to update my credit card information, how can I do that?
- I forgot my password, what should I do?
Cancellation
- How do I cancel my Boomerang Subscription created on my Roku?
- How do I cancel my Boomerang subscription created on our website, Boomerang.com?
- How do I cancel my Boomerang subscription created on my Kindle, or Amazon Fire TV?
- How do I cancel my subscription in iTunes?
- How do I cancel a subscription created in Google Play?
Amazon Channels, Kindle, and FireTV
- I signed up for the Boomerang Channel through Amazon Prime Video, but can’t log into the Boomerang app?
- Is Boomerang available as a channel, on Amazon Prime Video?
- How can I download a video from my Kindle?
- Can I renew my Boomerang App Subscription on Amazon?
- I’m already a Boomerang subscriber, can I access the Boomerang Channel?
- After clicking Subscribe, I can't see the sign-in link anywhere, how do I login?
Roku
Apple/iOS
- I'm having trouble accepting the updated terms of use on my Apple TV, what can I do?
- How can I download videos on my iPhone or iPad?
- Can I renew my Boomerang App Subscription on my iPhone or iPad?
- Why am I getting a video error while AirPlaying to my Apple TV?
- How do I enable or disable streaming via Chromecast from my iPhone or iPad?
- Is Boomerang available on Apple TV?
Android/Google Play
- How can I download videos from my Android Phone or Tablet?
- Can I renew my Boomerang App Subscription on my Android Device?
- I cancelled my subscription within the free trial period but I'm still seeing a charge issued by Google, why is that?
- After clicking Subscribe, I can't see the sign-in link anywhere, how do I login?
- I can't Chromecast from my Android device, what can I do to fix this?
- While watching on my Android device videos won't play, what can I do?
Video Downloads
- Why can’t I download an episode or movie?
- How do I download videos?
- How can I access videos that I've downloaded?
- How many times can I download the same episode or movie?
- How do I disable, or enable, the video download feature?
- How many times can I watch a downloaded video?